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Privacy policy

1. controller for data processing on this website

UGRS International Services GmbH
Heidelberger Landstraße 7
64297 Darmstadt
Germany

Represented by: Jörg Hagen, Managing Director
E-mail: kontakt@ugrs.de
Phone: +49 (0) 6151 429 409

The technical support of the website is provided by UGRS Medical Services Ltd.

2. medical service provider

As part of medical treatment, personal data is processed in accordance with Art. 9 GDPR (special categories of personal data – health data).

3. collection and processing of personal data

a) When visiting the website

When you visit our website www.ugrs.de, the following data is automatically collected by the web server:

  • IP address
  • Date and time of access
  • Browser and operating system used
  • Referring URL (referrer)
  • Visited pages

This data is used exclusively for technical evaluation and to ensure operation (legal basis: Art. 6 para. 1 lit. f GDPR – legitimate interest).

b) When contacting us (e-mail or telephone)

If you contact us, your details (name, e-mail, telephone number, message) will be stored in order to process your request.
Legal basis:

  • For general inquiries: Art. 6 para. 1 lit. b GDPR
  • For medical inquiries: Art. 9 para. 2 lit. h GDPR in conjunction with Section 22 BDSG

c) For medical advice and treatment

Health data is processed and stored exclusively within the framework of medical confidentiality. No data will be passed on to third parties without your express consent or a legal basis.

4. storage and deletion

Personal data is only stored for as long as is necessary for the respective purpose or for as long as statutory retention periods apply (e.g. Section 630f of the German Civil Code (BGB) for medical records).

5. your rights as a data subject

You have the right to:

  • Information (Art. 15 GDPR)
  • Rectification (Art. 16 GDPR)
  • Erasure (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Objection (Art. 21 GDPR)
  • Data portability (Art. 20 GDPR)

Please send inquiries in writing to: kontakt@ugrs.de

6. data transfer to third countries

UGRS Medical Services Limited is headquartered in Ireland (EU member state). There is definitely no data processing outside the European Economic Area (EEA).

7. use of cookies

This website uses analysis tools such as Google Analytics. Only technically necessary cookies are used to ensure the functionality of the website.

8. SSL encryption

This website uses SSL encryption for security reasons. You can recognize this by the “https://” URL and the lock symbol in the address bar of your browser.

9. data protection for links to third parties

External links (e.g. to medical partner clinics, recommended doctors or legal sources) are not subject to this privacy policy. Please refer to the privacy policies of the respective providers.

10. supervisory authority

Responsible data protection supervisory authority:
The Hessian Commissioner for Data Protection and Freedom of Information
Postfach 3163, 65021 Wiesbaden
Phone: +49 (0) 611 1408 0
Web: https://datenschutz.hessen.de

Status: May 30, 2025

In regelmäßigen Abständen lassen wir zur internen Qualitätssicherung unserer Patienten (anonym !) nach deren Zufriedenheit mit der Penisvergrößerungsoperation befragen. Früher durch externe Dienstleister, mittlerweile führen wir diese Befragungen selbst durch, so können viel besser etwaige Probleme angegangen werden.

Die letzte Befragung (Auswertung 11/ 2024) die wir anhand von selbst entworfenen Fragebögen – die für uns viel sinnvoller im Erkenntnisgewinn sind als Fragebögen, die Fremd-Firmen formulieren, die nur oberflächlich von Penisvergrößerung Bescheid wissen -, durchgeführt ca drei Monaten nach der erfolgten Operation, hat folgendes in Bezug auf die 4 Hauptfaktoren ergeben:

Zufriedenheit mit der Betreuung vor Ort vor der Operation: 4,9

Sachkompetenz der Ärzte und des Personals: 5

Zufriedenheit mit dem Ergebnis: 4,8

Zufriedenheit mit der Betreuung nach der Operation: 5

(Wahlmöglichkeit Qualitätsstufen 1-5; 50 Patienten haben randomisiert teilgenommen und ihre Fragebögen anonym eingesendet)

 

Ergebnis: 4,93 von 5,0

UGRS

Beratung & Terminvereinbarung:
Montag – Freitag
09.30 – 19.00 Uhr

Fairness First UGRS Medical Services Ltd
Siegel Patienten nach ihrer Penisvergrößerung-Operation befragt

We regularly ask our patients (anonymously!) about their satisfaction with penis enlargement surgery for internal quality assurance purposes. Previously carried out by external service providers, we now carry out these surveys ourselves so that any problems can be addressed much more effectively.

The last survey (evaluation 11/ 2024), which we conducted using self-designed questionnaires – which are much more useful for us in terms of gaining knowledge than questionnaires formulated by external companies that only have a superficial knowledge of penis enlargement -, carried out about three months after the operation, revealed the following with regard to the 4 main factors:

Satisfaction with on-site support before the operation: 4.9

Professional competence of doctors and staff: 5

Satisfaction with the result: 4.8

Satisfaction with care after the operation: 5

(choice of quality levels 1-5; 50 patients participated randomly and sent in their questionnaires anonymously)

Result: 4.93 out of 5.0

UGRS

Advice & appointments:
Monday – Friday
09.30 – 19.00 hrs

Fairness First UGRS Medical Services Ltd
Siegel Patienten nach ihrer Penisvergrößerung-Operation befragt